Terms & Conditions

PAYMENT AND BOOKINGS
All classes are booked and paid for online though the website. Please consider your classes carefully before booking. Due to small class numbers, once payment has been made, Wings Aerial Fitness DO NOT offer refunds. We hold your place in the class that you have booked and paid for. We do not offer refunds for a change of mind or non-attendance. Late term enrolments will still be accepted via email or phone if the class is not full, the full-term fee still remains payable. A full refund, transfer to another class or term, or a credit voucher will only be issued if the class or term is cancelled by Wings Aerial Fitness. As there are limited numbers its recommended to book early to avoid disappointment. Note: if you are unable to book through the website for whatever reason please contact us for assistance.

CLASS ATTENDANCE
Please arrive approximately 5-10 minutes early and be prepared to start class at the scheduled time. If you are ill or unable to attend your scheduled class, please notify us as soon as possible of your inability to attend.

MISSED CLASSES
Missed classes do not rollover or transfer to another classes or the next term, if you do not attend all your classes they will be forfeited. If you are unable to attend your classes, Wings Aerial Fitness do not allow you to substitute another person in your place. In some circumstances, such as injury, illness (a certificate from a health practitioner maybe requested) or other personal circumstances on a case by case basis and with notification in advance, Wings Aerial Fitness (at their discretion) may allow a transfer to another class only if there are vacancies, issue a gift voucher or refund.

MINIMUM CLASS NUMBERS
All face-to-face classes must have a minimum of 3 students, with Pole Sport & Fitness requiring a minimum of 2 students booked in, to proceed. If the minimum number of students is not met 24 hours before the class is due to commence the class will be cancelled, if there are enrolled student/s they will be offered a transfer to another class, term voucher or full refund. Minimum numbers do not apply to Pole Sport & Fitness practice sessions.

INJURIES AND RISKS
While all reasonable care is taken in the conduct of classes, Wings Aerial Fitness does not accept responsibility for injury or loss caused in or near the classes. It is the student’s responsibility to ensure they are medically fit for classes and/or check with a health professional if they are not sure, prior to booking classes. Students must notify the instructor of any known injuries/limitations and adjust their level of participation accordingly. Please thoroughly read and understand the waiver, acceptance of risk and release of liability below.

YOUR MEDICAL HISTORY
At the beginning of your first class you will be asked to complete a short pre-exercise questionnaire which includes emergency contact information (please refer to our privacy policy). Refer to your health professional if you have any concerns regarding your participation in class. If your medical condition or personal information changes please notify Wings Aerial Fitness and/or your instructor as soon as possible and update your pre-exercise questionnaire. Periodically you may be asked to update your details.

CORE VALUES
Appropriate behavior is expected at all times. Classes are aimed to be a safe, welcoming and an inclusive environment for all students of any age, ability and background. There is zero tolerance for bullying, intimidation or discriminatory behavior. Our studio is a judgment free zone and students are to refrain from judging or criticising others. Students are required to treat everyone with respect, courtesy, politeness and to avoid offensive or inappropriate comments. Where students must bring other people with them (such as children/family), there must be express consent from Wings Aerial Fitness instructors and all the class members for them to be a spectator. Children must be supervised at all times and can not use equipment or interrupt the class.

PHOTOS AND VIDEOS 
Photos/videos taken by Wings Aerial Fitness during classes may be used for the purpose of promotion. All images will always be cleared with the individuals prior to use. If you do not wish your image to be used or have any concerns, please advise your instructor. Students may take pictures/video of class (as long as there is no disruption to class) but must ask other members of the class prior to taking the photo/video and ask class members permission if the images are going online. Any live streamed/online classes are recorded for insurance purposes only.

INTELLECTUAL PROPERTY
All choreography learned is the intellectual property of Wings Aerial Fitness and where students choose to perform this, permission must be granted from Wings Aerial Fitness and credit must be given. All resources provided in class (such as handouts) are not for further circulation or to be used by students to teach others without permission.

WAIVER, ACCEPTANCE OF RISK AND RELEASE OF LIABILITY
 *PLEASE READ THE FOLLOWING INFORMATION CAREFULLY BEFORE PURCHASE*   

Every participant must read, understand and agree to the 'Terms and Conditions' including the 'Waiver, Acceptance of Risk and Release of Liability' before purchasing and participating in the face-to-face, online or equipment hire activities provided by Wings Aerial Fitness. By purchasing this activity provided by Wings Aerial Fitness, it acknowledges and records the agreement between myself the participant, and Wings Aerial Fitness in relation to the activity and my participation in this activity.
I understand and agree to the below as follows:
 *I wish to purchase and participate in the activity provided by Wings Aerial Fitness, which may include face-to-face or online classes.
 *I am over sixteen (16) years of age or I am the guardian of a person under the age of sixteen (16) years of age who wishes to participate in the activity.
 *I acknowledge that I am responsible for my own safety or as guardian, the safety of a person under the age of sixteen (16) years of age.
 *I agree to undertake the activity in accordance with the safety rules and advice that will be given before and during my participation, together with any verbal or other written advice or instructions given during the activity. Failure to do so will result in expulsion from the activity and all fees will be forfeited.
 *I agree to adhere to the full Terms & Conditions, Core Values  of the studio and understand that failure to do so will result in expulsion from the activity and all fees will be forfeited.
 *I acknowledge that by participating in this activity, I am doing so at my own risk, under the s5M of the Civil Liability Act (NSW) the activity can be a dangerous recreational activity and can involve a significant risk of physical harm or death to myself or others surrounding me, as a result of my participation in any exercise program, class or activity and I may also suffer loss or damage to personal possessions and/or property.
 *If participating in face-to-face classes I will complete a pre-exercise questionnaire provided by Wings Aerial Fitness prior to participation in the activity which includes emergency contact information.
 *I understand that Wings Aerial Fitness staff are not medically trained and are not in a position to provide medical or health advice.
 *If I have a known medical condition that requires an action plan it must be recorded on the pre-exercise questionnaire,  Wings Aerial Fitness and my instructor must be informed before commencing the activity and I may be asked to provide written clearance from my health professional to continue to participate in the activity.
 *If I have, or suspect I may have any health issues, existing injuries, aches and pains, I must record these on the pre-exercise questionnaire and advise Wings Aerial Fitness and my instructor prior to participation in the activity.
 *If I develop any new health issues, feel dizzy or faint, develop any injuries, aches, pains or become pregnant I am to avoid participating in the activity, refer to a health professional prior to continued participation in the activity and if participating in face-to-face classes advise Wings Aerial Fitness.
 *If participating in face-to-face classes where an incident or accident occurs during the activity, details must be reported immediately to Wings Aerial Fitness and/or my instructor and details of the event will be properly recorded.
 *During face-to-face classes if required, I may receive medical treatment including first aid and/or ambulance/paramedic attendance (if appropriate) and agree to meet any associated medical expenses (including ambulance/hospital).
 *I am aware of the dangers associated with the consumption of alcohol, mind altering substances, drugs or other substances which may impair my judgment or physical ability or capacity to safely participate in this activity and accept full responsibility for any injury, loss or damage associated with my consumption of alcohol, mind altering substances, drugs or other substances which impairs my judgement, physical ability or capacity to safely participate in the activity.
 *During face-to-face classes if Wings Aerial Fitness and/or my instructor suspects in anyway I am unable to participate safely in this activity for whatever reason I will be asked to not participate in the class.
 *As a participant I must use the appropriate safety equipment, footwear and/or clothing as advised at all times and follow all safety advise that is given within the activity and as advised by my instructor and Wings Aerial Fitness.
 *I acknowledge there are no refunds for online classes.
 *Before I participate in the online classes I must ensure a suitable, level, non-slip floor space is available, with adequate space surrounding and above the area with any potential obstructions in the vicinity removed as advised via written and/or verbal instructions.
 *If an incident occurs during the participation of online classes it is the participants responsibility to seek first aid and/or ambulance/paramedic attendance (if appropriate) and the participants responsibility to meet any associated medical expenses (including ambulance/hospital).

EQUIPMENT HIRE

 *Full terms and conditions of the hire of equipment is outlined in the Goods and Equipment Hire agreement form.
 *The Goods and Equipment Hire agreement form must be completed and returned prior to pick up or delivery of equipment.
 *The Goods and Equipment Hire agreement form can be requested via email wingsaerialfitness@outlook.com or in person.
 *All hire of equipment is conducted for the benefit of existing Wings Aerial Fitness students only.
 *I agree that any equipment hired will only be used by one (1) person at a time.
 *I acknowledge that any equipment hired, is unsuitable for children under six (6) years of age and children over six (6) years of age must be supervised at all times.
 *Only those who have completed at least one (1) face-to-face class and have demonstrated their ability to use the equipment safely prior to the hire of the equipment are eligible to hire the equipment.
 *The deposit and first weeks rental must be paid prior to or at the time of pick or delivery of equipment.
 *Ongoing online equipment rental weekly payments via the website extends the signed and dated Goods and Equipment Hire agreement by 7 days from the date of the online payment.
 *All payments for the weekly hire of the equipment are non refundable.
 *If payment is not received by the expiry date of the online renewal. Arrangements will be made for the immediate collection of the equipment.
 *There are no refunds for online classes even if you purchase without the required equipment.
*If you purchase the equipment renewal option without previously completing and returning the Goods and Equipment Hire agreement, your payment is forfeited.
 *You acknowledge that you are using the equipment at your own risk, the activity can be a dangerous recreational activity and can involve a risk of physical harm to yourself, other and property while using the equipment.
 *You must use the appropriate footwear, clothing, follow all safety advise that is given including the appropriate care of the equipment when picking up or receiving delivery of the equipment.
 *A suitable, level, non-slip floor space is required and any potential obstructions in the vicinity are removed before you start using the equipment.
 *You acknowledge and are aware of the dangers associated with the consumption of alcohol, mind altering substances, drug or other substances which may impair your judgement of physical ability or capacity to safely use the equipment and accept full responsibility for any injury, loss or damage associated with the consumption of alcohol, mind altering substances, drug or other substances which impairs your judgment, physical ability or capacity to safely use the equipment.

COVID-19 face-to-face class attendance requirements 
All clients must follow the current government directives regarding social distancing and Covid-19 management protocols including those outlined in our FAQs website page. If a client fails to follow these directives they will be asked to leave the studio.

If you are unwell, have been in contact with anyone who may have been exposed to Covid-19 please contact your doctor, or self test and isolate until your test is negative or you have fully recovered. Please notify Wings Aerial Fitness as soon as possible. Thank you.     

By purchasing this service I fully understand and agree to the Terms and Conditions stated above and accept the Waiver, Release of Liability.